Dedicated regional customer focus teams provide customers all over the world with first-class commercial and technical service and are supported by numerous professionals in areas such as health, nutrition, hatchery, stock and environmental management. With offices and facilities around the world and support personnel based in more than 30 countries, we truly are a global company with local regional customer support. Aviagen team members originate from more than 40 different nations and speak more than 25 languages.
Our technical service is second to none; experienced and respected Aviagen personnel travel millions of miles every year to visit with customers, host workshops and conferences, and support industry events. We take our position in the industry very seriously and are proud to provide education and training and to share knowledge with customers all over the world.
In addition to the locally based teams, we have specialists who support our customers worldwide in areas such as nutrition, veterinary, laboratory analysis, R&D, marketing, and e-technology. Aviagen has a long tradition of actively communicating with our customers to provide the most current and applicable management advice. The local technical teams interact daily with customers at all stages of the chicken production process. This experience, as well as commercial flock data, provides the basis for all of our recommendations. Aviagen remains committed to providing the latest information in best management practices to our distributors and customers, bridging the gap between scientific and technical advancements and practical, real-world applications.
Aviagen understands that providing our customers with the latest technical information and flock management advice for all Aviagen brands not only ensures their success, but ours as well. We are committed to keeping our customers up-to-date with new developments and management advice to allow them to optimize the health, welfare and performance of their Aviagen stock.
One of the most long-running and successful examples of Aviagen’s commitment to education is the annual Aviagen Production Management Course held in the United States. This four-week workshop brings participants from around the world together to learn the latest information in all areas of poultry science and its practical application to managing successful breeder and broiler operations. In the past 50 years, the Aviagen Course has graduated more than 1,500 men and women who have gone on to responsible positions within the industry.
Aviagen also has successfully established a dedicated Production School for customers in the Europe, Middle East, and Africa (EMEA) regions. The School features three separate one-week modules that focus on key areas within the broiler value chain: hatchery management and incubation, broiler management, and breeder management. In addition, Aviagen has also established an annual Production School in China that has been well attended and appreciated by customers.
Smaller, regionally based seminars and workshops take place throughout the year in our efforts to continually bring the latest information to our customers. Aviagen is proud of the numerous poultry professionals and specialists that we employ and who regularly speak at these events. We also work closely with outside industry professionals and consultants to provide the most beneficial learning experience for all of the attendees.